An AI copilot for SaaS, inside your product

An AI copilot for SaaS is an in-app AI agent. The user types what they need, for example move tomorrow’s shipments to Thursday, and the agent runs it with the actions your system already has.

Your users stop hunting for the right screen. The interface stays for anyone who prefers it, and the copilot becomes a second way to use the product.

Your backend talks to the agent through the Lelemon API: you open one conversation per user and send their messages.

Your product’s actions reach the agent through your API, your MCP server or signed webhooks. No data migration. API keys are per organization with limited permissions, and everything the panel does can also be done in code.

It works like this. You register an action with its name, description and parameters. Then you grant it to a specific agent. Other agents in your organization do not see it.

A sensitive action, such as deleting data or changing a plan, can be set to wait for approval from the person you choose before it runs. Every action lands in the case history with the data used and who approved it.

• RegisterDefine the action and the schema of its parameters.
• GrantGive it to one agent and no other.
• ApproveSensitive steps wait for a person’s yes.
• ReviewThe history shows what was done, where and with what data.

You do not need a different agent for each channel. The one inside your product also answers on your WhatsApp Business number, with the same actions and the same rules.

Your team sees everything in one panel where each conversation is a case, with teams, routing and an inbox. If the agent hands off, the case arrives with a summary. And when a job takes a while, the agent can keep working in the background and tell you when it is done.

You choose the model for each agent: Claude Haiku for quick replies and Claude Sonnet for work that needs reasoning, on AWS Bedrock. Each organization sees only its own data, and when an action sends data to your systems, the purpose and destination country are recorded, as Chile’s Law 21.719 requires.

Pricing starts at US$700 a month with 1,000 conversations, and there is a 5,000-conversation plan at US$2,500 a month. Conversations cost the same with any model.